Frequently Asked Questions
What types of heat pumps are manufactured?
We produce a wide range of units including ON/OFF heat pumps, DC inverter heat pumps, air source, water-to-water, swimming pool, and high-temperature heat pumps.
What certifications do the products hold?
The products are certified with SGS, CE, CB, IEC60335-2-40, and EN14511 from TUV Lab. The facility is also ISO9001, ISO18001, and ISO14001 compliant, with Class A+ ErP ratings.
Where can these heat pumps be applied?
Due to energy savings of around 70%, they are widely used in home heating, hotels, restaurants, hospitals, schools, bath centers, and residential central heating plants.
What is the working air temperature range?
Standard models operate from -25ºC to 43ºC, while specific high-capacity models operate from -20ºC to 43ºC, ensuring performance in various climates.
What support is provided to business partners?
Partners receive 1%~2% free spare parts based on order quantity, exclusive sales rights in designated districts, and 24-hour online technical service.
Is technical training available?
Yes, we offer comprehensive training covering sales, product installation, maintenance, and project design via factory visits, engineer on-site visits, or online video sessions.