Q1: What products can you purchase from us?
We offer house heating/cooling heat pumps, swimming pool heat pumps, domestic hot water heat pumps, and commercial heat pump solutions.
Q2: What is the estimated delivery time?
Generally, delivery takes 35 to 40 days after receiving your advance payment. The specific timeframe depends on the items and the quantity of your order.
Q3: What are your delivery and payment terms?
We accept delivery terms including FOB, CFR, CIF, and EXW. Accepted payment methods are T/T and L/C.
Q4: How are the products packed?
Standard packing for our heat pumps involves durable brown cartons or plywood cases for maximum protection.
Q5: Do you test the goods before delivery?
Yes, we conduct a 100% comprehensive test on all goods before they are packed and dispatched for delivery.
Q6: What is the warranty period?
We provide a 3-year warranty on the entire unit. We also typically provide 1.5% free spare parts for maintenance during the warranty period.
PeakWay Pump
